Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Resume Data: The content of resumes you upload, including work history, education, and skills
• Job Data: Job descriptions you analyze and track
• Usage Data: How you interact with our Service, including features used and time spent

We automatically collect certain information when you use our Service, including IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Analyze your resume and provide optimization suggestions
• Generate job compatibility scores and recommendations
• Create personalized cover letters
• Send you updates about your account and our Service
• Respond to your comments and questions
• Detect and prevent fraud and abuse

3. AI Processing

Our Service uses artificial intelligence to analyze resumes, job descriptions, and generate content. When you use these features:

• Your data is processed by our AI systems to provide analysis and suggestions
• We may use anonymized and aggregated data to improve our AI models
• Your individual resume content is not used to train AI models that benefit other users
• AI processing is done on secure servers with encrypted data

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third parties who help us operate our Service (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

5. Data Security

We implement industry-standard security measures to protect your data, including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure with SOC 2 compliance

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@resume.remote-works.io or through your account settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

8. Cookies

We use cookies and similar technologies to provide and improve our Service. These include essential cookies for functionality, analytics cookies to understand usage, and preference cookies to remember your settings. You can control cookie settings through your browser.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@resume.remote-works.io
Address: Toronto, Ontario, Canada